The Talent Economy Podcast


Omni Hotels & Resorts: The Impact of a Single Employee

Season 2, Ep. 33

At Omni Hotels & Resorts, individual employees are empowered to make decisions that can have a big impact on the guest experience and the company. Joy Rothschild, CHRO of Omni, discusses the “power of one” concept, the importance of workplace culture, and why connecting authentically with talent matters in today’s job environment.


Some Questions Asked:

  • How does Omni attract talent for its hotel positions? 10:53
  • What has kept Rothschild at Omni for more than 40 years? 6:03
  • Where did the “power of one” idea originate? 19:43


In This Episode, You Will Learn:

  • About Omni’s unique culture and community. 
  • How the “power of one” appeals to both employees and customers. 
  • Why and how companies should listen to their employees.



More Episodes


Chegg: Taking On Employees’ Education Debt

Season 2, Ep. 38
Chegg is a connected platform enabling students to learn more in less time—and at reduced costs. The company offers discounted textbooks, online tutoring, and other student services, while providing diverse employee upskilling and development opportunities. Debra Thompson is Chegg’s Chief People Officer, infusing the brand’s culture of innovation, transparency, wellness, and work/life balance throughout the company. Previously, she served as Director of Compensation, Benefits, and HR Operations at Amyris and held directorial and managerial roles at RMS, CNET Networks, and Lucent Technologies. She holds a bachelor’s degree in business administration and personnel administration/industrial relations from California State University, East Bay.Some Questions Asked:What is Chegg’s approach to the upskilling, learning, and development of internal teams? 5:17What is the culture like at Chegg, and how do you maintain it? 11:53Can you tell us about Chegg’s partnership with the Tides Foundation? 21:54 In This Episode, You Will Learn:How Chegg offers learning opportunities for all employees, such as its Level Up initiative that includes seven different flagship management trainings, like giving and receiving feedback and behavioral interviewing, as well as its EDU for You program that gives staff money to pursue education in their personal fields of interest.That the culture at Chegg is built on openness, assumptions of positive intent from everyone, and optimal work/life balance—and that the company holds an annual culture, belonging, and diversity summit.How the brand’s philanthropic arm,, partners with groups to combat hunger, promote good health and well-being, deliver access to quality education and decent work opportunities, and reduce inequalities throughout the world. Links:Debra Thompson - LinkedInMichelle Labbe - LinkedInToptal - LinkedInThe Talent Economy podcast