The Talent Economy Podcast


Investing in New Beginnings

Season 2, Ep. 31

How does the country’s largest supermarket chain manage more than 400,000 employees across the country? Tim Massa, Senior VP and Chief People Officer of Kroger, dives into the company’s comprehensive programs for employee engagement, such as diversity training, environmental volunteer opportunities, and leadership conferences.

Tim Massa has more than 30 years of HR experience—20 of it with Procter & Gamble. Massa worked for P&G in several cities across the US before completing an international assignment in Poland. He eventually joined Kroger in 2010 as the Corporate VP of Human Resources, and in 2014, became Kroger’s Senior VP and CPO. 


Some Questions Asked:

  • How did Kroger address mental health concerns after the tragic events that occurred in their stores and factories? 13:06
  • How have CSR and ESG efforts affected your ability to attract and retain talent? 7:10
  • How did you manage leadership among globally diverse workforces? 5:22


In This Episode, You Will Learn:

  • How Kroger retains diverse talent by investing in employees’ education.
  • How corporations foster a unified culture among leaders from different regions.
  • How Kroger’s diversity programs train staff to create an inclusive work culture. 


More Episodes


Chegg: Taking On Employees’ Education Debt

Season 2, Ep. 38
Chegg is a connected platform enabling students to learn more in less time—and at reduced costs. The company offers discounted textbooks, online tutoring, and other student services, while providing diverse employee upskilling and development opportunities. Debra Thompson is Chegg’s Chief People Officer, infusing the brand’s culture of innovation, transparency, wellness, and work/life balance throughout the company. Previously, she served as Director of Compensation, Benefits, and HR Operations at Amyris and held directorial and managerial roles at RMS, CNET Networks, and Lucent Technologies. She holds a bachelor’s degree in business administration and personnel administration/industrial relations from California State University, East Bay.Some Questions Asked:What is Chegg’s approach to the upskilling, learning, and development of internal teams? 5:17What is the culture like at Chegg, and how do you maintain it? 11:53Can you tell us about Chegg’s partnership with the Tides Foundation? 21:54 In This Episode, You Will Learn:How Chegg offers learning opportunities for all employees, such as its Level Up initiative that includes seven different flagship management trainings, like giving and receiving feedback and behavioral interviewing, as well as its EDU for You program that gives staff money to pursue education in their personal fields of interest.That the culture at Chegg is built on openness, assumptions of positive intent from everyone, and optimal work/life balance—and that the company holds an annual culture, belonging, and diversity summit.How the brand’s philanthropic arm,, partners with groups to combat hunger, promote good health and well-being, deliver access to quality education and decent work opportunities, and reduce inequalities throughout the world. Links:Debra Thompson - LinkedInMichelle Labbe - LinkedInToptal - LinkedInThe Talent Economy podcast