The Talent Economy Podcast

The Future of Staffing Is Now

Companies today are facing a global war for talent. At the same time, the talent with the skills companies are fighting over wants more flexibility around the way they work and the way they live.Talent now has a choice a

Humanizing Human Resources: How Cardinal Health Prioritized People During the Pandemic

Season 2, Ep. 23
The COVID-19 pandemic has forced all sectors to change, but perhaps none has been affected more than healthcare. To keep employees motivated, Cardinal Health, one of the country’s largest healthcare companies, established a sense of belonging by creating a culture of transparency and communication. This led to a robust hybrid work environment, cohesive company mergers, and an increase in retention and diversity.Ola Snow began her career with Cardinal Health nearly 20 years ago as regional director of the pharmaceutical segment’s human resources department. She continued to support other functions, including legal and public affairs, prior to becoming SVP of HR in the medical segment. After six years in this role, Snow became Cardinal Health’s CHRO in 2018.In this episode, we discuss Snow’s passion for people that started, and continues, with her family. Her father ran local arenas and baseball stadiums and, as a child, she would accompany him to work. These experiences led her to embrace the power of vulnerability and authenticity—qualities that foster an inclusive workplace. Building on such personal anecdotes, Snow segues into Cardinal’s plans for diversity and inclusion, details how she has handled more than 25 mergers and acquisitions, and provides advice on preparing for the workplace of the future.Snow is also involved in many community organizations, including the Cardinal Health Foundation, Baxter Credit Union, Ohio State University’s Women and Philanthropy, and the Go Red for Women’s National Leadership Council. She speaks about her passion for Flying Horse Farms, a transformative camp for children with serious illnesses, where she presides as a board member.Some Questions Asked:What are the biggest pivots you and your team have made since the pandemic started? (3:17)How do you create a cohesive culture among people with such diverse roles and backgrounds? (9:12)What is Cardinal Health doing to achieve gender parity? (12:29)In This Episode, You Will Learn:The power of listening to employees to increase employee engagement.How to create a sense of unity when companies merge. .How Cardinal Health’s “Midweek Moment” aids in retention.Links:Ola Snow - Cardinal HealthOla Snow - LinkedInCardinal Health - LinkedinTalent Economy Podcast

What Guides Decisions During Difficult Times?

Season 2, Ep. 22
The past two years have been the most challenging in recent memory for the hospitality and travel industries. Hyatt Hotels Corporation has met these challenges by prioritizing employee well-being and focusing on diversity, equity, and inclusion. In this episode, we speak with CHRO Malaika Myers about how Hyatt’s mission to care for guests starts with caring for employees, and how the company is looking to an untapped talent pool both to fill its ranks and provide opportunities for young people.Malaika Myers has been Hyatt’s CHRO since 2017. In this role, she sets and implements the hospitality company’s global HR enterprise strategy. She previously served as SVP of Human Resources for consumer products company Jarden Corporation and CHRO for Arysta LifeScience. She has also held various senior management roles at consumer products company Diageo. Prior to that, Myers spent more than 10 years at PepsiCo Inc., which she joined after serving in several HR roles at FMC Corporation, an agricultural sciences company.Myers shares what attracted her to the HR field and reflects on the differences between working in the consumer products industry and the hospitality sector. She discusses the difficult decisions the company made as the COVID-19 pandemic forced people to cancel travel, and how Hyatt created a Care Fund to help employees struggling amid the furloughs and layoffs of 2020. Myers also discusses Hyatt’s diversity initiative, Change Starts Here, and how it has been met with enthusiasm by employees across the company.Some Questions Asked:What first drew you to the field of HR?Have you been concerned about the Great Resignation?What are the steps you’ve taken to become one of the Fortune Top 100 greatest companies to work for, particularly when it comes to diversity?In This Episode, You Will Learn:How a shared purpose as a corporation has helped see Hyatt through the tumultuous past few years.How Hyatt is expanding its talent pool to include “opportunity youth,” people between the ages of 16 and 24 who aren’t in school or working.About the wellness checks that Hyatt has implemented for its employees and how caring for its employees’ well-being helps Hyatt take better care of its guests.Links:Malaika Myers - HyattMalaika Myers - LinkedIn